Linksys SPA943/962 Setup Guide

Get Started:

Self Install via Web Interface

1.)    Confirm that the power is plugged into the adapter and delivering power.
2.)    Press the Setup button on the phone. Scroll down the menu and select Factory Reset. Select Yes to confirm.
3.)    Press the Setup button again and scroll down the menu. Select Network. Write down the Current IP address.
4.)    Type the IP ADDRESS from step 3 into your local internet browser.
5.)    Click on Advanced.
7.)    Click on the Provisioning tab.
8.)    In the Resync Triger 1 field copy and paste: tftp://tftpconfig.com
8.)    In the Profile Rule field, hi-light and delete any of its contents.
Copy and paste the following string into the now empty Profile Rule field: tftp://tftpconfig.com/spa_cfg$MA
10.)    Scroll to the bottom of the page and click on Submit all Changes.
11.)    The screen will turn white with a short message stating “SPA is updating your configuration. Unit may reset..
12.)    If the page returns with a request for a User Login and Password, simply click Cancel and return to the Linksys configuration page browser.
13.)    Your IP phone should now be fully configured and have a dial tone. The extension 1 button should now be green, which indicates your service is ready.
14.)    Starting making calls with your vPBX VoIP service!

Toubleshooting

If the extension button is not green:

1.)    Power cycle your IP phone by hitting the Setup button, scroll down, and select Reboot.
2.)    Confirm that the IP phone is reciving IP. Hit the Setup button, scroll down, and select Network. The current DHCP provided IP address of the IP phone should be listed under "Current IP"
3.)    If no IP address is discernable, reboot your entire network including modem, router/switch and the Linksys IP phone in that order.
4.)    Contact Customer Care.