Frequently Asked Questions           Customer Support

1. What is VoIP?
2. What's required to use the service?
3. How fast of an Internet connection do I need?
4. Can I keep my current phone number?
5. What area codes do you have
6. What types of devices work with your service?
7. Can I use my fax machine with 3NG?
8. How many phone lines can I have?
9. Can I still use the Internet while making calls?
10. Does 3NG provide 911 or E911?
11. What Basic features are offered by 3NG?
12. What Virtual PBX features are offered by 3NG?

 

Sales Support
(305) 908 - 8080
sales@3ngnetworks.com

24 x 7 Tech Support
(305) 908 - 8080
support@3ngnetworks.com

Through Your Account
As a 3NG Subscriber your entitled to VIP support right through your Customer Portal. Simply login and open a ticket with our easy ticket wizard

Device Manuals & Configuration Guides

3NG Networks provides all VoIP devices preconfigured before being sent to you. However, there may be times when a customer choosees to bring their own device or change some hardware settings. Click here for a list of Auto Configuration supported devices Please see our more common downloads below.

HT-286 Manual
GXP-2000 Manual
SPA-942 Manual
X-Lite Softphone Manual

 

All VoIP Device Configuration Guides
GXP-2000 Configuration Guide
X-Lite Configuration Guide
BYOB Configuration Guide

Bandwidth Speed Test   Resources & Downloads
 
 

Letter Of Authorization (LOA)
DSL Modem Setup
DSL Troubleshooting
VoIP Troubleshooting
Customer Site Survey